Terms of Use

Terms of Use


Welcome to Lipe's POS system. By accessing or using our services, you agree to these Terms of Use. We recommend that you read this document carefully.

1. Acceptance of Terms

When using the system Lipe's POSBy doing so, the user declares to have read, understood, and fully accepted the Terms of Use described herein. If you do not agree, do not use our services.

2. Services Offered

THE Lipe's POS We provide an online system for businesses, with process management and automation functionalities. We reserve the right to modify, suspend, or terminate functionalities at any time, with prior notice.

3. Registration and Account

  1. To access certain features, you may need to create an account, providing true, complete, and up-to-date information.
  2. The user is responsible for maintaining the confidentiality of their login and password and should not share them.
  3. Misuse of the account may result in suspension or deletion of access.

4. Terms and Conditions of the Free Plan and Charges

THE free plan offered by Lipe's POS It is limited to a monthly billing ceiling and plan limits, as stated on the website. If this limit is exceeded:

  1. Your bill is due on the 1st of each month, but can be changed with notification within the system.
  2. The user is automatically switched to the corresponding paid option.

5. Automatic Debit Authorization

By providing credit card details to use the system, the user:

  1. Expressly authorizes the Lipe's POS to automatically charge your credit card for amounts due for using the system.
  2. You acknowledge that charges will occur on a recurring basis whenever you exceed the limits of the free plan.
  3. You agree that the absence of formal cancellation of the service implies the continuation of the debit authorization.
  4. You are responsible for keeping your payment method valid and up-to-date in the system.

6. User Responsibilities

The user agrees to:

  1. Use the system legally and ethically, in accordance with current legislation.
  2. Do not use the system for illegal or fraudulent practices, or practices that could harm third parties.
  3. Do not attempt to hack, modify, or compromise the security of the site or system.

7. Issuance of Invoice

The responsibility for issuing correct tax documents lies with... exclusively for the userThe Lipe's POS It acts only as a support tool and does not replace accounting guidance. Therefore:

  1. It is the user's responsibility, together with their accountant, to verify that the invoice is being issued correctly and in accordance with current legislation.
  2. THE Lipe's POS The company is not responsible for incorrect information entered by the user, nor for fines, penalties, or assessments resulting from incorrect tax data.
  3. The user acknowledges that it is their responsibility to stay updated regarding the tax obligations applicable to their business.

8. Communications via WhatsApp

THE Lipe's POS uses WhatsApp Business API, provided by Meta Platforms, Inc., for sending communications to users. When using features involving WhatsApp, the user:

  1. Expressly authorizes Receiving messages via WhatsApp, including system notifications, billing reminders, transaction confirmations, and support communications.
  2. You acknowledge that messages are sent exclusively based on prior consent (opt-in), and that no unsolicited messages will be sent.
  3. You can unsubscribe from receiving messages at any time by replying TO GO OUT To receive any message or access the notification settings in your dashboard.
  4. It acknowledges that the use of the WhatsApp channel is also subject to Meta/WhatsApp Privacy Policy.
  5. Understand that the Lipe's POS WhatsApp is not responsible for failures, unavailability, or restrictions imposed by the WhatsApp/Meta platform that may affect the sending or receiving of messages.
  6. Do you agree that the misuse of the WhatsApp channel of Lipe's POS — including attempts at spam or abuse — may result in suspension of access to the service.

9. Privacy and Data Protection

The processing of personal data follows our Privacy Policy, in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018)We recommend reading this document to understand how your data is collected, used, and protected.

10. Intellectual Property

All content made available on Lipe's POSAll content, including text, images, logos, software, and design, is protected by copyright and intellectual property rights. Reproduction, distribution, or modification without express authorization is prohibited.

11. Limitation of Liability

THE Lipe's POS is not responsible for:

  1. Errors or failures resulting from improper use of the system by the user.
  2. Interruptions caused by external factors (internet outages, power outages, service provider failures, etc.).
  3. Losses resulting from the actions of unauthorized third parties.
  4. Tax or legal problems arising from the issuance of invoices by the user without proper accounting verification.
  5. Failures or unavailability of the WhatsApp Business API (Meta) platform that result in messages not being delivered.

12. Advertising and Remarketing

We can use tools such as Google Ads, Facebook, YouTube and TikTok Ads To display personalized ads based on your browsing history. This may involve the use of cookies and device identifiers. Users can manage their preferences by accessing the privacy settings of each platform.

13. Affiliate Program

THE Lipe's POS It offers an affiliate program that requires prior registration and acceptance of specific terms and conditions. By participating, the affiliate agrees to the following conditions:

  1. Commissions are calculated exclusively on new contracts generated through referrals. after The affiliate registration process. Referrals made before registration are not counted.
  2. The current commission percentages are defined in the commission table available in the affiliate panel and may be changed at any time, with prior notice. 30 days.
  3. Payment of commissions is contingent upon the referred client being up-to-date with their payments. Commissions from delinquent clients will be withheld until payment is regularized.
  4. The affiliate is not authorized to make promises, guarantees, or statements on behalf of... Lipe's POS that are not expressly provided for in the official materials.
  5. Affiliates are prohibited from using spam practices, unauthorized paid traffic, or any means that violate the usage policies of digital platforms to promote the program.
  6. Misuse of the program, including referral fraud, self-referral, or any attempt to manipulate commissions, will result in the immediate cancellation of registration and loss of all pending amounts.
  7. THE Lipe's POS We reserve the right to terminate the affiliate program at any time, by means of 30 days' notice, without this generating any right to compensation or reimbursement for the affiliate.
  8. THE Lipe's POS We may terminate an affiliate's registration individually, without prior notice, in case of non-compliance with these Terms or the specific rules of the program.
  9. Participation in the affiliate program does not constitute an employment, corporate, or any other type of relationship between the affiliate and the company. Lipe's POS.
  10. Commissions not paid due to termination for just cause (fraud, violation of terms) will be fully cancelled, without right of appeal.

14. Minimum Age

Use of the system is permitted only for individuals 18 years of age or older, or minors duly authorized by their legal guardians. We do not intentionally collect data from children under 13 years of age.

15. Changes to the Terms

THE Lipe's POS We may modify these Terms of Use at any time. Changes will take effect on the date of publication. We recommend that users periodically review this document.

16. Competent Court

The court of the district of [name] is hereby chosen as the competent jurisdiction. Rio do Sul - SC to resolve any disputes arising from these Terms of Use, waiving any other jurisdiction, however privileged it may be.

17. Contact

For questions, suggestions, or requests related to these Terms of Use, please contact us through the website. pdvlipe.com.br.

18. Refund Policy

THE Lipe's POS The company adopts the following refund policy for annual plan subscriptions:

  1. The user who hired the annual plan If you wish to cancel before the end of the term, you may request a refund proportional to the unused period.
  2. The refund calculation is based on equivalent monthly plan value...deducting the months already used since the contract was signed. The amount to be reimbursed corresponds to the difference between the total amount paid and the value of the months actually used, calculated using the current monthly rate.
  3. Fictional example: The annual plan costs R$ 478.80 and the equivalent monthly plan costs R$ 97.12/monthIf the user cancels after 4 months of use, 4 x R$ 97.12 will be deducted. R$ 388.48The amount to be reimbursed will be R$ 478.80 − R$ 388.48 = R$ 90.32From the 5th month onwards, if the amount already used exceeds the total paid for the annual plan, no refund will be due.
  4. There will be no refund of the discount granted when subscribing to the annual plan, as this discount is exclusive to subscriptions maintained for the full 12-month period.
  5. The refund request must be formally submitted by the user through the support channels available at [website address]. pdvlipe.com.br, and will be processed within 30 consecutive days after confirmation of cancellation.
  6. The refund will be processed using the same payment method used for the purchase, when technically possible, or through another method agreed upon by both parties.
  7. Subscriptions canceled due to violation of these Terms of Use, misuse of the system, or proven fraud are not eligible for a refund.